Getting the correct level of support for your company
Clients may select the level of service they require based on the level of importance
placed on a specific part of the network relative to the continued operation of the business should a failure occur.
Service levels can be mixed, eg. usually at the core of the network a Platinum service
would be needed whereas areas where fewer users or less critical work was carried out may simply require a Bronze service.
In some cases we may suggest that spares are kept on site for a simple swap out.
A Primary Networks Group Account Manager would be pleased to help determine
the necessary levels of service. Please contact us to discuss any aspect of this.
